Tuesday, December 2, 2008

Internet Banking



What to do when you are in a hurry an you do not want to sty in a line in a overcrowded branch at your bank. The reasonable olution seems to be internet banking.
WRONG!
I had the missfortune to work with BRD Societe Generale.
I made the payments yesterday at 19:00 and even in this very moment the transactions were not yet processed. It is already more tha 12 hours for my money to leave the bank. It will take maybe another 12 up to 24 to get to the destination. This is outrageous.
This is even slower than waiting 30 minutes in the branch and passing the paper to the clerk.
But I have to admit that I am stupid working with BRD. I have had already bad experiences with them. long lines in branches, idiotic credit officers and clerks(last year they refused to replace my expired card), pushing products (they send me a VIVERE card without asking for it), hidden fees.
By the way - re internet banking is crappy - you have to call the bank's hotline in order to add partner accounts. The set of operations is limited and the security is a joke - 8 digits username and 6 digits password - bruteforce will do it quite fast
I would drop them gladly if I could find a reasonable other bank.

4 comments:

  1. Do you know anything about ING? Today I wanted to enable internet banking for my ING card, but it's possible only at the branch where the card was released. Beside that, I heard it's much more OK then BRD.

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  2. nu e marinel, e mariner :) :


    What to do when you are in a hurry and you don't want to wait in a line up in an overcrowded branch at your local bank? Is internet banking the way out? NOT!
    I had the misfortune of using the online banking system of BRD Societe Generale.
    I made the payments yesterday at 19:00 and even at this very moment the transactions are not yet processed. It's been more than 14 hours since I submittted the payment requests. It will take another 12 to 24 hours for the payments to be processed. This is outrageous!!!
    It's obviously faster to wait in line and submit your payments with the bank teller.
    ...
    I have to admit BRD wasn't a wise choice in the first place. I've always had problems dealing with them: long line ups at all branches, idiotic credit officers and bank tellers (last year they refused to replace my expired debit/credit card), pushy sales people (they have sent me a VIVERE card without me asking for it), hidden fees.
    Also, their internet banking is crappy - you have to call the bank's hotline in order to add partner accounts. Their set of operations is limited and the security is a joke - 8 digit username and 6 digit password - bruteforce will crack it in a split second
    I would gladly bank somewhere else if there were any reasonable alternatives.

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  3. nu e marinel, e mariner :) :

    In sensul "De ce nu vine? Eu vreau sa vina!".
    Mda... Se poate zice ca sunt cam Goe la faza asta - dar chiar trebuiau trimisi banii aia.
    Si nu e chiar atat de amuzant cand e vorba de banii tai.

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  4. Maister,
    Pe la anul revin acasa si reinventez sistemul de home-banking din Romania, ca suntem cam foarte intarziati.
    Sistemul de home-banking de la BRD este cred cel mai interesant din lume.
    Tu introduci transferul online si un agent BRD primeste un soi de e-mail cu datele transferului ... cam cum erau inainte operatoarele Romtelecom.
    Deci, cu putin noroc, transferul tau va fi efectuat luni dimineata :( dupa ce isi bea operatorul cafelutza

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